Kazakhstan: Police Reminded Not to Be Rude to Public
Police in Kazakhstan are as of now under instructions to be more polite to the public and to refrain from using informal pronouns — such as the Russian “ty” (you) — or beckon people by just saying “hey.”
Tengri News website on March 15 cited the Interior Ministry as saying that instructions on politeness and proper behavior are included in overall police training courses.
“The conduct of Interior Ministry personnel is regulated by the government workers ethical code and departmental edicts laid down by the Interior Ministry. For police or traffic inspectors to talk in a rude manner or address people and drivers as ‘ty’ is not permitted,” the ministry was cited as saying in a statement.
People that feel they have been improperly addressed can file complaints with the Interior Ministry in person or over the phone.
Rules regulating proper behavior by police when dealing with the public already existed, although in practice there is often slippage in standards.
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